The Resident & Business Services initiative represents a major step forward in how the City of Roswell serves its community. This page provides a comprehensive overview of the project—including background information, key services, timeline highlights, and upcoming announcements—so residents, businesses, and contractors can stay informed every step of the way.
Located on the ground floor of City Hall (38 Hill Street), this new one-stop, concierge-style physical location will bring multiple City services together in one welcoming, easy-to-navigate space. The initiative reflects Mayor Kurt Wilson’s Top Priority: Improving the Resident and Business Experience, and advances Roswell’s Strategic Imperative: Service Excellence—ensuring every interaction with City Hall is clear, efficient, and community-focused.
Did You Know! The official opening date is Monday, October 27, 2025 at 8:00 a.m.
In The News
- Celebrate with Us: Ribbon Cutting for Resident & Business Services
The City of Roswell invites the community to join Mayor Kurt Wilson, City Council, and City leadership on Tuesday, October 28, 2025, at 2:00 p.m. - Roswell to Open New Resident & Business Services at City Hall
The City of Roswell is preparing to open Resident & Business Services, a new one-stop, concierge-style physical location on the ground floor of City Hall - Welcome to Resident & Business Services
The Resident & Business Services initiative represents a major step forward in how the City of Roswell serves its community. This page provides a comprehensive
Roswell City Mayor & Council: Regular Meeting
This initiative is the result of years of planning to improve the community’s experience at City Hall. In April 2025, Mayor & Council approved a contract with Crown Service Contractors for $1,240,952, with an additional $177,000 set aside for unforeseen conditions, bringing the total authorization to $1,417,952. Funding came from the City’s Capital Improvement Project (CIP) Fund.
Photo Gallery
